Services

Business Operations Support

VDev’s Business Operations Support (BOS) Services provides a reliable, experienced, and customer focused delivery model to help our clients improve the accuracy and efficiency of their daily operations.

Through our experience, methods, and training capabilities we have been delivering BOS services to both large and small Government entities. VDev provides the people, technology, and procedures to help organizations improve their overall operational capability.

Our capabilities include:

Call center and help desk support
Customer/participant training

Federal credit program operational support including:

Widely Held Fixed Investment Trust (WHFIT) compliance
Servicemembers' Civil Relief Act (SCRA) processing
Investor data disclosure reporting and support
Loan level and pool accounting
Loan level insurance matching and suspense
Custodial account verification compliance
Home Equity Conversion Mortgages (HECM) processing, validation, reporting and administration